Effective date: October 23, 2026
This Privacy Policy explains what information Chasing Giants LLC (“Chasing Giants,” “we,” “us”) collects when you visit chasinggiants.com, buy from our shop, or contact us, and how that information is used and shared. Chasing Giants is the parent company of Higgins Outdoors.
Who We Are
Our website address is https://chasinggiants.com. You can reach us through our Contact page or by mail at:
Chasing Giants LLC
645 Sherman Newtown Rd
Dry Ridge, KY 41035
Information We Collect
Information you give us
- Orders and checkout: your name, billing and shipping address, email address, phone number, and the products you order. Payment card and PayPal details are entered with PayPal and are not stored on our website.
- Customer accounts: if you create an account, your email address, password, saved addresses, and order history.
- Podcast question form: your name, email address, phone number, mailing address, T-shirt size, and your question, so we can consider it for the show and mail you a T-shirt if we use it.
- Emails and messages: anything you include when you email us or reach out through our Contact page.
- Product reviews and comments: the name, email address, and text you submit.
Information collected automatically
- Device and usage information: your IP address, browser type, and the pages you visit, recorded in standard server and security logs.
- Cookies: small files that keep your cart, checkout, and login working. See “Cookies” below.
How We Use Your Information
- To process, ship, and support your orders, including refunds and returns.
- To send order confirmations, shipping updates, and replies to your questions.
- To calculate shipping rates and sales tax.
- To review podcast questions and send T-shirts to listeners whose questions we use.
- To keep the website secure and prevent fraud and spam.
- To keep records required for accounting, tax, and legal purposes.
We do not sell or rent your personal information.
Who We Share Information With
- Product vendors who ship your order. Some products in our shop are made and shipped directly by partner companies, including The Scrape Rope Co., Curry Ink, In Stitches, and 360 Media Group. When you order one of their products, we share the information they need to fill and ship that part of your order: your name, shipping address, phone number, email address, and the items ordered. Vendors only see orders for their own products.
- PayPal. Payments, including card payments, are processed by PayPal. PayPal receives your payment details and the order information needed to complete the payment. See the PayPal Privacy Statement.
- UPS and PluginHive. To show live shipping rates and create shipments, shipping addresses and package details are sent to UPS through PluginHive’s shipping service. See the UPS Privacy Notice and PluginHive Privacy Policy.
- Service providers that host and run our website and email, only as needed to provide those services.
- Legal requirements. We may share information when required by law, or to protect our rights, our customers, or others.
Third-Party Services and Embedded Content
Some features of our website load content from other companies. These companies may receive your IP address and browser information, may set their own cookies, and handle that information under their own privacy policies.
- Google reCAPTCHA protects our podcast question form from spam. See the Google Privacy Policy.
- Google Fonts provides the fonts used on our pages.
- YouTube videos are embedded on some pages.
- Podcast players and feeds, such as Simplecast, load our podcast episodes.
- Links to other websites, including our sponsors, partners, podcast apps, social media, and higginsoutdoors.com. We are not responsible for the privacy practices of those websites.
Embedded content from other websites behaves the same as if you visited the other website directly.
Cookies
We use cookies that the website needs to work:
- Shopping cookies remember the items in your cart and your session during checkout.
- Login cookies keep you signed in to your account. If you choose “Remember me,” they last for up to two weeks; otherwise they end when you close your browser.
- Security cookies help us detect and block malicious activity.
Payment, video, and spam-protection services listed above may set their own cookies. You can block or delete cookies in your browser settings, but the cart, checkout, and login may not work without them.
Security
We use security software to protect the website, which records information such as IP addresses, login attempts, and suspicious activity. Payments are handled by PayPal, so card numbers are not stored on our website. No website is completely secure, but we take reasonable steps to protect your information.
How Long We Keep Information
- Order records are kept as long as needed for accounting, tax, and legal purposes.
- Account information is kept until you ask us to delete your account.
- Podcast questions and messages are kept as long as needed to respond and run the show.
- Reviews and comments stay on the website until removed.
Your Choices and Rights
You can review and update your account details and addresses at any time from My Account. You can also ask us to:
- send you a copy of the personal information we hold about you,
- correct information that is wrong, or
- delete your information, except what we must keep for legal, tax, or accounting reasons.
Depending on where you live, state privacy laws may give you additional rights. To make a request, contact us using the details below. We may need to confirm your identity before completing it.
Media
If you upload images to the website, avoid images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.
Children
Our website and shop are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.
Contact Us
Questions or requests about this Privacy Policy can be sent through our Contact page or by mail to Chasing Giants LLC, 645 Sherman Newtown Rd, Dry Ridge, KY 41035.
